PREMIUM MEMBERSHIP AGREEMENT
Effective: June 1, 2026
Version: 2026-06-01
This Premium Membership Agreement ("Agreement") governs participation in paid membership plans offered by CuzHens LLC ("CuzHens," "we," "our," or "us").
By subscribing to any paid membership plan, you agree to this Agreement in addition to the Terms of Service, Vendor Agreement, Privacy Policy, Refund Policy, Acceptable Use Policy, and other marketplace policies.
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1. Membership Plans
CuzHens currently offers the following membership plans:
Free
Basic marketplace participation.
Pro
$19 per month
Premium
$49 per month
Max
$99 per month
Pricing may change in the future with reasonable notice.
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2. Membership Benefits
Membership benefits may include:
- Featured Listings
- Featured Farm Profiles
- Search Priority Placement
- Verified Badges
- Premium Verified Badges
- Custom Farm URLs
- Custom Domain Connections
- SEO Controls
- Enhanced Analytics
- Team Member Access
- Broadcast Tools
- Customer Insights
- Lead Tracking
- Restaurant Sourcing Tools
- Marketing Tools
- AI-Powered Tools
- Future Premium Features
Benefits vary by membership tier.
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3. Future Feature Changes
CuzHens reserves the right to:
- Add features
- Remove features
- Rename features
- Modify features
- Bundle features
- Unbundle features
- Replace features
- Retire features
Feature availability may change without creating liability to CuzHens.
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4. Billing
Membership plans are billed in advance.
Available billing cycles may include:
- Monthly
- Annual
- Promotional billing periods
Applicable taxes may be added where required by law.
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5. Automatic Renewal
Memberships automatically renew at the end of each billing cycle unless canceled before renewal.
You authorize recurring charges to your selected payment method.
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6. Failed Payments
If payment cannot be processed:
- Membership benefits may be suspended.
- Listings may lose premium placement.
- Verification badges may be removed.
- Premium features may be disabled.
CuzHens may attempt to reprocess payment.
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7. Cancellation
You may cancel your membership at any time.
Cancellation:
- Stops future billing.
- Does not refund the current billing period.
- Does not immediately terminate benefits unless otherwise stated.
Membership benefits generally remain active until the current billing period expires.
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8. Refund Policy
Membership fees are generally non-refundable once a billing period has begun.
Exceptions may be made where:
- Required by law.
- Duplicate payments occur.
- Billing errors occur.
- CuzHens determines a refund is appropriate.
Refund decisions are made at CuzHens' sole discretion.
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9. Downgrades
Vendors may downgrade membership plans.
Upon downgrade:
- Certain features may be removed.
- Team member limits may be reduced.
- Broadcast limits may be reduced.
- Verification status may change.
- Premium tools may become unavailable.
Feature removal may occur immediately or at the end of the billing cycle.
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10. Upgrades
Membership upgrades may:
- Take effect immediately.
- Be prorated.
- Grant immediate access to higher-tier benefits.
Pricing details are disclosed at checkout.
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11. Verification Status
Certain membership plans may include:
- Verified status
- Premium Verified status
- Enhanced trust indicators
Verification status remains subject to the Seller Verification Policy.
Membership alone does not guarantee verification approval.
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12. Team Members
Certain plans may permit employee or team-member access.
The Vendor remains responsible for all actions taken by team members.
CuzHens may limit the number of team members based on membership tier.
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13. Featured Placement
Certain plans may provide eligibility for:
- Featured Listings
- Featured Products
- Featured Farms
- Search Priority
Placement is not guaranteed and remains subject to marketplace availability and editorial review.
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14. Custom Domains & Websites
Certain membership plans may permit:
- Custom domain connections
- Custom farm websites
- Enhanced branding
Vendors remain responsible for domain registration fees unless otherwise stated.
Custom domains may be removed if membership requirements are no longer met.
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15. Analytics & Reporting
Membership plans may include:
- Traffic reporting
- Listing analytics
- Customer insights
- Order analytics
- Marketing analytics
Analytics are provided for informational purposes only.
CuzHens does not guarantee accuracy, completeness, or business results.
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16. Marketing & Promotional Tools
Premium memberships may include:
- Broadcast tools
- Marketing campaigns
- Lead tracking
- Customer engagement tools
- Promotional opportunities
Abuse of these tools may result in suspension of access.
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17. Future Marketplace Services
Membership benefits may expand to include:
- Farm subscriptions
- Equipment rentals
- Restaurant sourcing
- Educational marketplaces
- Event management
- Advertising services
- Mobile applications
- AI-powered services
- Additional marketplace offerings
Participation may require supplemental agreements.
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18. Suspension of Membership Benefits
CuzHens may suspend premium benefits for:
- Fraud
- Chargeback abuse
- Policy violations
- Payment failures
- Verification failures
- Marketplace integrity concerns
Suspension may occur without prior notice.
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19. Limitation of Liability
CuzHens does not guarantee:
- Increased sales
- Increased traffic
- Increased visibility
- Customer acquisition
- Revenue growth
- Search ranking outcomes
Membership benefits are provided on an "as available" basis.
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20. Modification of Membership Plans
CuzHens reserves the right to:
- Change pricing
- Change features
- Change billing structures
- Create new plans
- Retire existing plans
Reasonable notice will be provided when practical.
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21. Termination
CuzHens may terminate membership participation for:
- Fraud
- Abuse
- Chargeback activity
- Policy violations
- Illegal activity
- Marketplace integrity concerns
Termination of membership may also result in removal of associated premium features.
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22. Contact
CuzHens LLC
Waycross, GA 31503
Email: info@cuzhens.com